• Does MapViewer run under Windows Vista?

    Yes, MapViewer runs under Windows Vista. For best results, run the installation program and MapViewer as Administrator.

    MapViewer also works with Windows 2000, XP, Vista, or higher. MapViewer 7 will not allow installation on older versions of Windows.

  • How can I get the latest version of MapViewer?

    Minor updates (e.g., version 7.00 to 7.01) may be downloaded for free if your serial number is registered. Connect your computer to the Internet, then click the Help | Check for Update command in MapViewer. This will download the latest patch and install it on your machine. Information about the latest version is listed on the Version History page.

    Major upgrades contact Hearne

  • How do I install or uninstall MapViewer?

    To install MapViewer, you must be logged onto the machine as Administrator. To install from CD, insert the CD and click the “Install MapViewer” link. To install from a downloaded EXE file, double click on the EXE to begin installation. Note that this installs the program and a select group of boundaries. You may wish to click the “Boundaries” to select other boundary files to install.

    For additional information regarding installation, refer to the readme.rtf file.

    To uninstall MapViewer, use the Windows Control Panel and select Add/Remove Programs. Select MapViewer 7 in the list of programs.

  • I am having difficulty uninstalling MapViewer.

    When MapViewer is installed, several original source files are copied to a directory on your hard drive. These files are necessary to uninstall the software. If these files are deleted, the software cannot be uninstalled. To uninstall MapViewer, reinstall the previous version, then go through the uninstall process using the Control Panel.

  • I have a lot of information in my data files for my maps. Is there any way to speed up the processing of the information when making the map?

    There are two ways you can improve the processing speed when making a map with a lot of data.

    • To optimize the speed of the worksheet data searching and calculation, one should sort the worksheet according to the PID column in ascending order before creating a map. The sorted worksheet helps MapViewer find a cell much faster. If the data are used repeatedly, it is a good idea to save the data after it is sorted. All worksheet files distributed with MapViewer are already sorted according to the first column.

    • Another factor that affects the speed of worksheet data searching and calculation is having unlinked data. You can remove the data rows not linked with the map (except the column header row) from the worksheet by using the Edit | Delete Unlinked Data command in the worksheet window. If possible, also remove the boundaries not linked to worksheet data.

  • What are the system requirements?

    • Windows 2000, XP, Vista, or Windows 7 operating system

    • 80 MB of free hard disk space

    • 800 X 600 x 256 color minimum monitor resolution

  • When I try to create a map, MapViewer says "There is no valid numeric data (within limits) in column __, or PID is invalid." What causes this?

    This error is usually an indication that the data file and boundary file are mismatched, or that the data are text instead of numbers. Check the Primary IDs for the base map in the Object Manager, then go to File | Worksheet and check the

    Primary IDs in the data file. If the Primary IDs do not match, then the map cannot be created.

    If the Primary IDs do match, check the data column used to create the map. If the data column is formatted as text, it will be left justified. Text cannot be used to create a map. To easily reformat the text in the data file as numbers, save the data file in an ASCII format, such as comma-separated-value (CSV), and use this file to create the map instead.

  • Where can I find boundary files?

    MapViewer boundary files and data files are located in the MapViewer Samples folder, on the MapViewer CD-ROM, and are available for download from our web site. If you do not find what you need on the CD-ROM, we suggest searching the web for boundary files. Try starting with our Useful Links page. The best formats for thematic mapping are Atlas Boundary (BNA), ESRI Shapefiles (SHP+DBF), or ESRI ArcInfo Export Format (E00). These formats carry Primary IDs, so you can create a thematic map with them directly. Other formats such as AutoCAD DXF, metafiles, and bitmaps can be used as reference maps, though they would have to be edited if you need to make thematic maps from them.

  • Where can I find my serial number?

    The serial number is on the registration card attached to the CD sleeve, or in the download instructions you received when you ordered the software. After you install MapViewer and run it for the first time, you can also find your serial number by opening the software and going to Help | About MapViewer. The About MapViewer dialog box will show the serial number.