When licensing SPSS, I cannot enter my authorization code because the field is too small and can't be selected. What do I do?
This is due to display settings on your computer. Please see the steps to resolve here.
When I enter my authorization code, it says 'invalid license code'. What can I do?
A valid SPSS authorization code is always 20 characters in length and only made up of any numbers 0-9 and any lowercase letters a-f. You should take care not to enter spaces or punctuation marks in the field. Please check carefully if you receive the message 'invalid license code'. If you typed the code in, try copying and pasting. If pasted, try typing. If you still have issues, contact us via live chat.
When I start SPSS, I receive a licensing error (error code 2085, 2072, 7003, 7001 or 2). What should I do?
If you have a valid license code, you should complete these licensing steps. If you continue to have problems, please contact us via live chat.
I already have SPSS installed, how do I update my license code?
Please locate the SPSS License Authorization Wizard installed on your computer. Please run the wizard (Windows users should start it by right-clicking and choosing 'Run As Administrator') and complete the steps, entering your authorization code when prompted.
When I start SPSS, I receive the error "Attempt to connect to a remote server failed inet: local computer". What do I do?
This could be an unsupported version of the Mac OSX operating system or another problem. Please see information here to fix this problem.
When I license my product, I receive the message "Authorization failed. You are not authorized to generate any more licenses". How can I install it?
If you attempt to install SPSS for more installations than you purchased without contacting us, the registration will fail. If you have exceptional circumstances requiring another installation, please contact us to discuss. If you require it installed on more machines, you will need to buy additional licenses.
When I start SPSS I receive error 2072 and symptom 4. What do I do?
Please refer to this page regarding SPSS Licensing errors.