• Why buy SPSS from Hearne?

    Experience
    Hearne Software has been selling and supporting SPSS since the 1980's. We are an official IBM partner and supply SPSS to leading universities & colleges, government departments and research institutes.

    Support
    Many sites offer SPSS Faculty Packs for sale, but what if you have a question? Will you get a response? We offer all SPSS customers support via LIVE chat 24 hours on weekdays & extended hours on weekends assisting you with installation and licensing support. We also maintain up to date installation guides and FAQs. We won't leave you hanging for days, or ask you to create an account or log a case!

    Great prices
    We aim to keep our prices as low as possible to give staff the best value for money. Let us know if you see the same product cheaper elsewhere.

    Products
    All our Faculty Packs are fully downloadable, so you don't pay for shipping or wait for CDs to arrive. We keep a record of your authorization codes, in case you ever need them. We offer bulk discounts for purchasing multiple licenses of SPSS.
  • SPSS Product Features & Benefits - Before you buy

    Eligibility
    An SPSS Faculty Pack is restricted to use by a Faculty Member, which is an individual who actively teaches a course utilizing IBM SPSS Programs for a degree granting institution, for classroom teaching and non-commercial academic research. Non-commercial academic research means research by a Faculty Member where (i) the results of such research are not intended primarily for the benefit of a third party; (ii) such results are made available to anyone without restriction on use, copying or further distribution; and (iii) any copy of any such result is furnished for no more than the cost of reproduction and shipping. Any other use including but not limited to university administration and operations is strictly prohibited. 

    Are Amos and Modeler available for Mac?
    Modeler only available in Windows (32-bit or 64-bit) formats. Amos is only available for Windows 32-bit.

    What are the system requirements for SPSS Statistics?
    Please refer to the following pdf downloads for the system requirements for SPSS Statistics:
    SPSS Statistics version 25 - Mac
    SPSS Statistics version 25 - Windows

    How many machines can I install my SPSS Faculty Pack on?
    Faculty Members are permitted to install the SPSS Faculty Pack twice during the license term. It is recommended you only install it on one machine at a time, in order to preserve your second installation as a back-up. If you require it installed on more than two machines, you will need to buy a second license.

    I already have an expired SPSS Faculty Pack. How do I renew it?
    SPSS Faculty Packs run for a fixed amount of time and cannot be renewed as such. If you are still a Faculty Member and need access to SPSS again, you simply purchase a new Faculty Pack. If you buy the same version (e.g. version 24) you will not need to re-install the software - just run the License Authorization Wizard and use the new code.

  • Online Ordering & Academic Verification

    I have a coupon code for SPSS Faculty Pack, but it doesn't work. What should I do?
    Please ensure you click 'Apply' after you enter the code, and confirm that the discount has been applied before moving to the next step. Coupon codes are not case-sensitive, but spaces do matter. Try typing it instead of copying and pasting. If you still have issues, please contact us via live chat if you need assistance.

    Do I have to use an academic email address when ordering a SPSS Faculty Pack?
    No, but it is highly recommended. If you use an academic email address, we will be able to approve the order without further information. If we don't recognize the email address - don't worry - you can still order and we will process your academic proof quickly.

    How long does it take to validate my academic proof for my SPSS Faculty Pack purchase?
    We are here 24 hours a day on weekdays, so 90% of Faculty Members are validated within 1 hour. Chat with us live if you have any questions.

  • Downloading and installing SPSS

    I have purchased a SPSS Faculty Pack license, but I am directed to install a demo/trial version. Why is that?
    The SPSS installer is the same for both the temporary trial, and the full licensed version. If you have purchased a copy you will receive an authorization code (license code) which you can use to activate the features and time period you have paid for.

    How large is the SPSS Faculty Pack download file? How long will it take to download?
    The size of the file depends on whether you are downloading the Windows or Mac version with the installer files ranging from 600-800MB.
    The time taken to download will depend on your internet speed, but should take around 10 minutes on cable/high speed DSL, and 30 minutes on slower broadband/3G connections.

    How do I install SPSS Faculty Pack program?
    Please refer to the following download page: v25 Download Page

    I have installed SPSS Faculty Pack program, but the installer wants to load again
    Please see information here on locating the installed program on your computer.

    I have Mac OSX 10.10 or 10.11 and I need to update Java to install SPSS Faculty Pack
    Please see information here on updating the required Java version.

    My Mac computer says "'SPSS_Statistics_Installer' is damaged and can't be opened. You should eject the disk image". What do I do?
    Please see information here about allowing the installer to run.

    When Installing SPSS on my windows machine I get a message saying "Error 1311"?
    Please see information here on how to fix the error.

    Where do I find the SPSS Faculty Pack Programs that I have installed?
    Windows:
    By default (unless you override it in the installation) SPSS is installed in
    Program Files\IBM\SPSS\Statistics\24 (or replace 24 with the relevant version number)
    Or under windows start menu: Start >All Programs > IBM SPSS Statistics
    Mac OSX:
    By default (unless you override it in the installation) SPSS is installed in
    Macintosh HD\Applications\IBM\SPSS\Statistics\24 (or replace 24 with the relevant version number)
    Or by opening Finder and choosing Applications > IBM > SPSS > Statistics

     

  • Licensing and activation issues

    When licensing SPSS Faculty Pack, I cannot enter my authorization code because the field is too small and can't be selected. What do I do?
    This is due to display settings on your computer. Please see the steps to resolve here.

    When I enter my authorization code, it says 'invalid license code'. What can I do?
    A valid SPSS authorization code is always 20 characters in length and only made up of any numbers 0-9 and any lowercase letters a-f. You should take care not to enter spaces or punctuation marks in the field. Please check carefully if you receive the message 'invalid license code'. If you typed the code in, try copying and pasting. If pasted, try typing. If you still have issues, contact us via live chat.

    When I start SPSS, I receive a licensing error (error code 2085 - symptom 37 / 2072 - symptom 4 / 7003 / 7001 / 2). What should I do?
    If you have a valid license code, you should complete these licensing steps. If you continue to have problems, please contact us via live chat. Please note if you have already completed a 14 day trial, you cannot extend it by re-installing the program. Please purchase a license by clicking the 'Buy' tab above.

    I already have SPSS installed, how do I update my license code?
    Please locate the SPSS License Authorization Wizard installed on your computer. Please run the wizard (Windows users should start it by right-clicking and choosing 'Run As Administrator') and complete the steps, entering your authorization code when prompted.

    When I start my SPSS Faculty Pack, I receive the error "Attempt to connect to a remote server failed inet: local computer". What do I do?
    This could be an unsupported version of the Mac OSX operating system or another problem. Please see information here to fix this problem.

    When I license my SPSS Faculty Pack product, I receive the message "Authorization failed. You are not authorized to generate any more licenses". How can I install it?
    You are permitted to install the SPSS Faculty Pack twice during the license term. If you attempt to install it for a third time without contacting us, the registration will fail. If you have exceptional circumstances requiring a third installation, please contact us to discuss. If you require it installed on more machines, you will need to buy a second license.

    How do I tell which modules of SPSS have been activated by my license?
    Run the license authorisation wizard to view the installed licenses and their expiry dates.

    Once installed where on my computer do I find the SPSS Faculty Pack license authorization wizard?
    Windows:
    By default (unless you override it in the installation) SPSS is installed in
    Program Files\IBM\SPSS\Statistics\24\law.exe (or replace 24 with the relevant version number) 
    Or under windows start menu: Start >All Programs > IBM SPSS Statistics> IBM SPSS Statistics 24 License Authorization Wizard
    Mac OSX:
    By default (unless you override it in the installation) SPSS is installed in
    Macintosh HD\Applications\IBM\SPSS\Statistics\24 (or replace 24 with the relevant version number)
    Or by opening Finder and choosing Applications > IBM > SPSS > Statistics >24

    How do I change the language settings in SPSS? 
    To change the language settings, open the program, then select the 'Edit' menu, then choose 'Options' > 'Language' tab.

    When I launch SPSS, I receive the message “The application has failed to start because its side-by-side configuration is incorrect
    To fix this, you need to run the Microsoft Visual C++ Redistributable libraries. Please see the instructions here.

    I can open SPSS on my Mac, but it is slow to start and/or there are menu options missing.
    If menu options disappear or become corrupted, or SPSS is slow to start, you may need to reset your SPSS Preferences. This applies to Mac only. To fix this, please see the instruction video here. The steps are also listed in the description under the video.