• Why buy SPSS from Hearne?


    Hearne Software has been selling and supporting SPSS since the 1980's. We are an official IBM partner and supply SPSS to leading universities & colleges, government departments and research institutes.


    Many sites offer SPSS Faculty Packs for sale, but what if you have a question? Will you get a response? We offer all SPSS customers support via LIVE chat 24/7 assisting you with installation and licensing support. We also maintain up to date installation guides and FAQs. We won't leave you hanging for days, or ask you to create an account or log a case!

    Great prices

    We aim to keep our prices as low as possible to give staff the best value for money. Let us know if you see the same product cheaper elsewhere.


    All our Faculty Packs are fully downloadable, so you don't pay for shipping or wait for CDs to arrive. We keep a record of your authorization codes, in case you ever need them. We offer bulk discounts for purchasing multiple licenses of SPSS.


  • SPSS Product Features & Benefits - Before you buy

    An SPSS Faculty Pack is restricted to use by a Faculty Member, which is an individual who actively teaches a course utilizing IBM SPSS Programs for a degree granting institution, for classroom teaching and non-commercial academic research. Non-commercial academic research means research by a Faculty Member where (i) the results of such research are not intended primarily for the benefit of a third party; (ii) such results are made available to anyone without restriction on use, copying or further distribution; and (iii) any copy of any such result is furnished for no more than the cost of reproduction and shipping. Any other use including but not limited to university administration and operations is strictly prohibited. 

    Which programs are included in the SPSS Statistics Premium Faculty Pack?
    The SPSS Statistics Premium Faculty Pack consists of SPSS Statistics Premium and SPSS Amos. After ordering, we will email you two download links and two unique authorization codes, for SPSS Statistics Premium and Amos respectively (all in the one email).

    Is Amos available for Mac?
    Amos is only available for Windows 64-bit.

    What are the system requirements for SPSS Statistics?
    Please refer to the following pdf downloads for the system requirements for SPSS Statistics:
    SPSS Statistics version 29 - Mac
    SPSS Statistics version 29 - Windows
    SPSS AMOS version 29 - Windows

    How many machines can I install my SPSS Faculty Pack on?
    A Faculty Pack includes 2 activations to be used on 2 separate machines (1 activation per machine) provided you are the only user. Once activated you cannot de-activate or transfer activations to another machine.

    I already have an expired SPSS Faculty Pack. How do I renew it?
    SPSS Faculty Packs run for a fixed amount of time and cannot be renewed as such. If you are still a Faculty Member and need access to SPSS again, you simply purchase a new Faculty Pack. If you buy the same version (e.g. version 29) you will not need to re-install the software - just run the License Authorization Wizard and use the new code.

  • Online Ordering & Academic Verification

    I have a coupon code for SPSS Faculty Pack, but it doesn't work. What should I do?
    Please ensure you click 'Apply' after you enter the code, and confirm that the discount has been applied before moving to the next step. Coupon codes are not case-sensitive, but spaces do matter. Try typing it instead of copying and pasting. If you still have issues, please contact us via live chat if you need assistance.

    Do I have to use an academic email address when ordering a SPSS Faculty Pack?
    No, but it is highly recommended. If you use an academic email address, we will be able to approve the order without further information. If we don't recognize the email address - don't worry - you can still order and we will process your academic proof quickly.

    How long does it take to validate my academic proof for my SPSS Faculty Pack purchase?
    We are here 24 hours a day on weekdays, so 90% of Faculty Members are validated within 1 hour. Chat with us live if you have any questions.

  • Downloading and installing SPSS

    How large is the SPSS Faculty Pack download file? How long will it take to download?
    The size of the file depends on whether you are downloading the Windows or Mac version with the installer files ranging from 800-900 MB.
    The time taken to download will depend on your internet speed, but should take around 10 minutes on cable/high speed DSL, and 30 minutes on slower broadband/3G connections.

    How do I install SPSS Faculty Pack program?
    Please refer to the following download page: v28 Download Page

    My Mac computer says "'SPSS_Statistics_Installer' is damaged and can't be opened. You should eject the disk image". What do I do?
    Please see information here about allowing the installer to run.

    Where do I find the SPSS Faculty Pack Programs that I have installed?
    By default (unless you override it in the installation) this is installed in:
    SPSS 28/29 users: This PC>Local Disk (C:)>Program Files>IBM>SPSS Statistics
    SPSS 27 users: This PC>Local Disk (C:)>Program Files>IBM>SPSS>Statistics>27
    SPSS 26 users: This PC>Local Disk (C:)>Program Files>IBM>SPSS>Statistics>26
    You can go to this path by opening File Explorer and choosing the appropriate path.

    By default (unless you override it in the installation) this is installed in:
    SPSS 28/29 users: Applications > IBM SPSS Statistics
    SPSS 27 users: Applications > IBM SPSS Statistics 27
    SPSS 26 users: Applications > IBM > SPSS > Statistics > 26
    You can go to this path by opening Finder and choosing the appropriate path.

  • Licensing and activation issues

    When licensing SPSS Faculty Pack, I cannot enter my authorization code because the field is too small and can't be selected. What do I do?
    This is due to display settings on your computer. Please see the steps to resolve here.

    When I enter my authorization code, it says 'invalid license code'. What can I do?
    A valid SPSS authorization code is always 20 characters in length and only made up of any numbers 0-9 and any lowercase letters a-f. You should take care not to enter spaces or punctuation marks in the field. Please check carefully if you receive the message 'invalid license code'. If you typed the code in, try copying and pasting. If pasted, try typing. If you still have issues, contact us via live chat.

    When I start SPSS, I receive a licensing error (error code 2085 - symptom 37 / 2072 - symptom 4 / 7003 / 7001 / 2). What should I do?
    If you have a valid license code, you should complete these licensing steps. If you continue to have problems, please contact us via live chat.

    I already have SPSS installed, how do I update my license code?
    Mac Users - Follow these steps
    Windwos Users - Follow these steps

    When I start my SPSS Faculty Pack, I receive the error "Attempt to connect to a remote server failed inet: local computer". What do I do?
    This could be an unsupported version of the macOS operating system or another problem. Please see information here to fix this problem.

    When I license my SPSS Faculty Pack product, I receive the message "Authorization failed. You are not authorized to generate any more licenses". How can I install it?
    You are permitted to activate the SPSS Faculty Pack twice during the license term. If you attempt to activate it for a third time without contacting us, the registration will fail. If you have exceptional circumstances requiring a third activation, please contact us to discuss. If you require it activated on more machines, you will need to buy a second license.

    How do I tell which modules of SPSS have been activated by my license?
    Run the license authorisation wizard to view the installed licenses and their expiry dates.


    How do I change the language settings in SPSS? 
    To change the language settings, open the program, then select the 'Edit' menu, then choose 'Options' > 'Language' tab.

    When I launch SPSS, I receive the message “The application has failed to start because its side-by-side configuration is incorrect
    To fix this, you need to run the Microsoft Visual C++ Redistributable libraries. Please see the instructions here.

    I can open SPSS on my Mac, but it is slow to start and/or there are menu options missing.
    If menu options disappear or become corrupted, or SPSS is slow to start, you may need to reset your SPSS Preferences. This applies to Mac only. To fix this, please see the instruction video here. The steps are also listed in the description under the video.