Formerly a litigation lawyer with a hospitality and business consulting background, Barlow has expertise in e-commerce strategy, sales & marketing and product development.
Keith has a degree in music and previously worked at BBC UK radio. He is experienced in web site usage systems and software analytics applications including 3 years with SPSS in the UK, before becoming General Manager of Hearne Software. Keith is an SPSS expert with over 30 years experience in sales and technical support.
Kaushik Bhaganagarapu, PhD
Kaushik has a PhD in Neuroimaging from The University of Melbourne. As General Manger, he is responsible for driving business development, sales & service stategies and managing sales & support staff. He also provides training for Hearne's key Engineering, Mathematical and Statistical products with over 9 years of on-site training and support experience.
Key Accounts - Sales & Support
Winny has an Honours degree in Electrical Engineering from the University of Melbourne and is completing an Applied Statistics degree at Swinburne University. She has expertise in software licensing, sales and support.
Online Customer Service
Lavanya has a Master’s degree in Mechanical Engineering from The University of Adelaide. His experience in working with software programs in the Oil & Gas field and in-depth technical expertise give him a competitive edge in addressing real time on-line support and sale enquires.
Online Customer Service
Olivier is a business management and administration all-rounder with over 23 years of experience using administrative, manufacturing and inventory software technologies. Usually found where business management meets technology, Olivier has worked in many industries helping with solutions and meeting the requirements of a modern, evolving business and the workforce supporting it.
Marketing & Business Intelligence
Jackie has a bachelor degree in Media Studies from La Trobe University and is an experienced online advertising campaign manager and analyst with expertise in e-marketing and business metrics.
Operations & Support Manager
An experienced online care team manager with expertise in online support, sales & marketing and product development. Chris provides support across dozens of software titles.
Key Accounts & BDM
Penny has 25 years experience in software distribution and support including managing ERP implementations with technical consulting. Focusing on business development for the last 10 years her role spans a wide range of software products and services covering most industry verticals.
Yeni is a CPA with degree in Commerce from the University of Melbourne and Master of Business Systems from Monash University. Expertise in accounting, finance and business systems.
Accountant - Fulfillment Officer
Nancy is a CPA with a double degree in Accounting and Finance from the University of Melbourne with a financial accounting background. Nancy manages the order fulfillment and accounting departments at Hearne Software.
Jo has over 12 years business administration experience including as EA to IBM Business Consulting executives in both the UK and Australia.
Consultant - Accounting
Joan has 30 years experience as an accounting and finance consultant with expertise in business strategy having managed her own private accounting practise since 1995.
Consultant - Training
Wendy has 17 years’ hands-on experience with the SPSS suite of products. She has been employed by both SPSS and IBM – and in particular, in those roles, Wendy has enjoyed transferring her knowledge of statistical methods and SPSS software through formal training courses and mentoring. Wendy has experience working with corporate and government clients and her education delivery is always application-oriented and hands-on.