Survey System Software Box

The Survey System is the most complete software package available for working with telephone, online and printed questionnaires. It handles all phases of survey projects, from creating questionnaires through data entry, telephone or PDA interviewing or email or Web page Internet surveys to producing tables, graphics and text reports.

Sample Size Calculator

This Sample Size Calculator is presented as a public service of Creative Research Systems survey software.

Survey System Professional Edition 11.0

Survey System LogoThe Survey System's Professional Edition can handle any type of question. It also adds sophisticated logic to the data entry or interviewing process.

The Survey System is the most complete software package available for working with survey questionnaires. This software is simple enough for occasional users, yet powerful and flexible enough for research professionals. Unlike spreadsheets or general purpose statistics packages, The Survey System was designed specifically for surveys.

The Survey System handles all types of questionnaires from simple comment cards to the most sophisticated telephone-based interviews. It takes you through all aspects of the survey process from designing and printing a questionnaire through producing professional quality tables and Graphics. You can easily enter and edit the data, spell check the text, calculate complex statistics and necessary sample sizes. We offer telephone sample management and multi-user network support. You can incorporate sound and graphic images into the interviewing process. You can even record respondents' answers in their own voices. This feature makes the most impressive research presentations ever!

What's new in version 11.0

Version 11 adds many exciting new features to make your surveys and reports even more impressive. Other new features make The Survey System simpler to use and save you time.


  • Use answer choice and sub-question labels of any length

  • Record device type - PC or Mobile

  • Edit questions from the Create Web Questionnaire window

  • Disable question dragging in the main window


  • Trigger skips and calculations based on the number of responses given to a question

  • Alphabetize the order in which answer choices appear

  • Update panel data with the answers to a survey question


  • Create online dashboards that show selected tables and charts on the report selection page

  • Let Web report users save custom reports with banners and filters to reproduce with a single button click

  • Create tables and charts that combine results from multiple data files

  • Use colors to highlight differences in percentages or means

  • Display percent signs when using numeric questions as top box summary tables

  • Use answer grid sub-questions as instant banners

  • Create DOCX Files

Web Surveys

  • Create responsive design surveys that adapt to different devices

  • Record device type - desktop or mobile

  • Use an external CSS file to control fonts and other page characteristics

  • Highlight answers when selected

  • Automatically submit pages with only a single question when a choice is picked

  • Limit email invitation recipients by imported variable values

  • Include a time setting for automatic expiration dates

  • Show a countdown of characters left in a multiline verbatim answer

  • Show tooltips/pop-up help when the user hovers over or taps a link in question labels or answer choices in a Web survey

  • Display the media player to the right of the question text

  • Display multiple choice categories in separate columns

  • Show buttons at left, right or center

  • Vary the space above buttons

  • Fix buttons to bottom of page

  • Add an Exit button that jumps directly to the end page or a specified question

  • Add a button to clear all answers off a page

  • Delete multiple files at one time using Transfer Files


  • Create subsets of sample files based on attempt dates

  • Create subsets of sample files based on imported variable values

  • Have a do not call call result automatically add numbers to the Do Not Call list

  • Create reports that combine results from multiple sample files

  • Exclude duplicate telephone numbers when merging sample files

  • Change the Call window introductory text font

  • Limit how many people from each quota group can be called at one time

  • Import sample file variable names

  • Exclude individual imported variables when exporting results

  • Place SSI files in the options folder

Off-line Mobile Surveys

  • Automatically update the main panel database when panelists answer survey questions

  • Inactivate panelists from a list

  • Add incentive points to panelists from a list

View the full list of new features here


The Survey System's Professional Edition can handle any type of question. It also adds sophisticated logic to the data entry or interviewing process.

More Answer Choices

For multiple choice questions, the Professional Edition:

  • Allows up to 500 answer choices per multiple choice question.

  • Groups answers into Categories and Sub-categories.

Category Rows can reflect either Totals or Net Totals of the individual answers. In other words, an individual who chooses two answers in the same category can be counted either as two responses or as one person.

Large Numbers

For fill-in-the-blank questions, the Professional Edition:

  • Handles numbers up to 15 digits long.

  • Gives Means, Totals, Standard Deviations, Standard Errors, t-tests, etc.

  • Shows up to 100 variables per table.

These tables are ideal for questions where the answers are exact values, such as miles, tons, acres, dollars or other numeric units. The letters below the numbers in the following example show which groups of people gave answers that were significantly different from each other.

Text Answers

The Professional Edition:

  • Records text answers.

  • Classifies answers based on their content.

  • Converts text answers to numeric data.

  • Produces text reports classified by demographics and/or content.

  • Performs word frequency counts and basic content analysis.

Attractive reports can group the answers based on their content and/or by demographics. You can code text answers by searching them for key words or phrases. Where keyword coding is inappropriate, it can show each answer on the screen above a code sheet and let you pick the most appropriate codes. You can use the codes to group similar answers together in reports and as standard multiple choice data.

Interviewing Logic

  • Creates automatic skip patterns (branching).

  • Randomises question and answer choice order.

  • Shows images.

  • Plays sound (if you have the Voice Capture Module).

  • Shows previous answers in the current question (piping).

  • Does computer-aided interviews (CATI, CAPI).

The Interview Style Data Entry feature that comes with the Basic Edition of The Survey System lacks some features needed for sophisticated telephone interviewing. The Professional Edition adds those features. These include automatic question skipping (e.g., if "No" to this question, skip to Question X), consistency checking, randomisation of the order in which a group of questions is asked, randomisation of the order in which answer choices are presented, checking that the sum of several answers equals a specified number, and more.

Using The Survey System for interviewing is one of the most efficient ways to collect and process questionnaire data. You do not have to do things twice, as you do with other systems. The same instructions you create for questions in an interview also produces tables and graphics in a report. Since the data is saved direct to disk there is no need to complete a paper questionnaire and then enter it manually.

Survey System Panel Management Module

An on-going problem in survey research is finding and keeping suitable respondents. A panel lets you keep a database of qualified and willing participants. You can use the panel to select appropriate people for a project and reward those who participate. Many of the most successful survey research firms use a panel to rapidly create samples of people ready and willing to take their surveys.

Survey System Enterprise Edition 11.0

The Enterprise Edition is for two or more analysts. It has all the features of the Professional Edition, plus you can:

  • Share Files over a network

  • Optionally restrict who can edit a project

The Survey System knows when it is safe to allow file sharing. For example, two analysts could produce reports from the same survey at the same time, but one analyst could not edit a survey while another is producing a report, since the editing could effect the report in ways the second analyst does not expect.

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