Survey System Software Box

The Survey System is the most complete software package available for working with telephone, online and printed questionnaires. It handles all phases of survey projects, from creating questionnaires through data entry, telephone or PDA interviewing or email or Web page Internet surveys to producing tables, graphics and text reports.

Sample Size Calculator

This Sample Size Calculator is presented as a public service of Creative Research Systems survey software.

Survey System Professional Edition 12.0

Survey System LogoThe Survey System's Professional Edition can handle any type of question. It also adds sophisticated logic to the data entry or interviewing process.

The Survey System is the most complete software package available for working with survey questionnaires. This software is simple enough for occasional users, yet powerful and flexible enough for research professionals. Unlike spreadsheets or general purpose statistics packages, The Survey System was designed specifically for surveys.

The Survey System handles all types of questionnaires from simple comment cards to the most sophisticated telephone-based interviews. It takes you through all aspects of the survey process from designing and printing a questionnaire through producing professional quality tables and Graphics. You can easily enter and edit the data, spell check the text, calculate complex statistics and necessary sample sizes. We offer telephone sample management and multi-user network support. You can incorporate sound and graphic images into the interviewing process. You can even record respondents' answers in their own voices. This feature makes the most impressive research presentations ever!

What's new in version 12.0


  • Add a don't know choice to numeric questions

  • See question names in the Question to Edit window

  • Ask respondents to confirm that they really wish to leave a question unanswered


  • Calculate the total of the answers to a numeric question with one instruction

  • Display a confirmation pop-up when a user selects "other"

  • Pin answer choices to the top when randomizing

  • Repeat the previous instruction when adding logic

  • See question names when listing Questions


  • Go backwards and forwards when producing reports on the desktop

  • Edit instant filters on the desktop

  • Ratings Stars Example

Web Surveys

  • Display questions in multiple columns

  • Change font sizes in the middle of question text when using responsive design

  • Set different widths for verbatim answer spaces when using responsive design

  • Exclude instructional questions and other specify verbatims when showing question numbers

  • Check that verbatim answers use a valid email format

  • Auto submit web survey pages after X seconds

  • Ask participants to confirm they wish to pick a choice such as "other"

  • Ask participants to confirm they do not wish to answer a question

  • Show up to 10 tables or charts in online dashboards

  • Use SSL/TLS when sending email invitations

  • Capture ratings by clicking on star images

  • Hide answer choices until a video has finished playing

  • Show the video player to the right of the question text

  • Show answer choice values in answer grid cells

  • Insert answers to multiple questions on end pages text and exit URLs

  • Call Window with Large Introductory Font


  • See answer choices when entering or editing quotas

  • Go back and forth when adding, editing and listing quotas


  • Edit the labels shown in the Call window

  • Add an interviewer comment question to web CATI surveys

  • Produce online quota reports

  • Edit completed interviews using web CATI

  • Include average duration of interviews on interviewer reports

  • Limit scheduling callbacks to a range of hours

  • Customize the over quota message presented to interviewers in desktop interviewing

  • Show phone numbers and other imported information throughout Web CATI surveys, just like desktop surveys

Panel Management

  • Include months since joining the panel in Participant and Sample Files to see if long-term panelists give different answers than new members

  • Select panel variables to include in Participant and Sample Files from a drop-down list


The Survey System's Professional Edition can handle any type of question. It also adds sophisticated logic to the data entry or interviewing process.

More Answer Choices

For multiple choice questions, the Professional Edition:

  • Allows up to 500 answer choices per multiple choice question.

  • Groups answers into Categories and Sub-categories.

Category Rows can reflect either Totals or Net Totals of the individual answers. In other words, an individual who chooses two answers in the same category can be counted either as two responses or as one person.

Large Numbers

For fill-in-the-blank questions, the Professional Edition:

  • Handles numbers up to 15 digits long.

  • Gives Means, Totals, Standard Deviations, Standard Errors, t-tests, etc.

  • Shows up to 100 variables per table.

These tables are ideal for questions where the answers are exact values, such as miles, tons, acres, dollars or other numeric units. The letters below the numbers in the following example show which groups of people gave answers that were significantly different from each other.

Text Answers

The Professional Edition:

  • Records text answers.

  • Classifies answers based on their content.

  • Converts text answers to numeric data.

  • Produces text reports classified by demographics and/or content.

  • Performs word frequency counts and basic content analysis.

Attractive reports can group the answers based on their content and/or by demographics. You can code text answers by searching them for key words or phrases. Where keyword coding is inappropriate, it can show each answer on the screen above a code sheet and let you pick the most appropriate codes. You can use the codes to group similar answers together in reports and as standard multiple choice data.

Interviewing Logic

  • Creates automatic skip patterns (branching).

  • Randomises question and answer choice order.

  • Shows images.

  • Plays sound (if you have the Voice Capture Module).

  • Shows previous answers in the current question (piping).

  • Does computer-aided interviews (CATI, CAPI).

The Interview Style Data Entry feature that comes with the Basic Edition of The Survey System lacks some features needed for sophisticated telephone interviewing. The Professional Edition adds those features. These include automatic question skipping (e.g., if "No" to this question, skip to Question X), consistency checking, randomisation of the order in which a group of questions is asked, randomisation of the order in which answer choices are presented, checking that the sum of several answers equals a specified number, and more.

Using The Survey System for interviewing is one of the most efficient ways to collect and process questionnaire data. You do not have to do things twice, as you do with other systems. The same instructions you create for questions in an interview also produces tables and graphics in a report. Since the data is saved direct to disk there is no need to complete a paper questionnaire and then enter it manually.

Survey System Panel Management Module

An on-going problem in survey research is finding and keeping suitable respondents. A panel lets you keep a database of qualified and willing participants. You can use the panel to select appropriate people for a project and reward those who participate. Many of the most successful survey research firms use a panel to rapidly create samples of people ready and willing to take their surveys.

Survey System Enterprise Edition 12.0

The Enterprise Edition is for two or more analysts. It has all the features of the Professional Edition, plus you can:

  • Share Files over a network

  • Optionally restrict who can edit a project

The Survey System knows when it is safe to allow file sharing. For example, two analysts could produce reports from the same survey at the same time, but one analyst could not edit a survey while another is producing a report, since the editing could effect the report in ways the second analyst does not expect.

Back to Top